Ligament Learning

TRAINING FOR NZ Clinic owners to help induct and supprot their INTERNATIONAL PHYSIOTHERAPISTS

First Impressions Matter

For only $39 get access to this short but powerful video recording where your physio will learn exactly what every international physio needs to know when working in NZ.

WHAT YOUR PHYSIO WILL LEARN:

In this training video, we will make sure your physio's first impression to their Kiwi patient isn't the thing that holds them back. They will learn the importance of a great introduction and what separates those who succeed, from those that don't.

  • Build Patient Trust in Seconds:

    Patients often decide whether they trust a physio within the first 10 seconds. This course shows your team exactly how to create that trust fast, without needing years of experience or being naturally charismatic.

  • Master the Instant Rapport Blueprint:

    We break down exactly what to say and do—step by step—so your physios can confidently introduce themselves, make patients feel at ease, and lay the foundation for long-term rebooking.

  • Bridge the Communication Gap:

    This isn't just about sounding friendly. It’s about tone, pace, eye contact, and Kiwi nuances that can make or break that first impression. Give your staff the tools to connect from day one.

Hey, I'm Amy!

I'm a New Zealand-based physiotherapist and clinic owner who’s been hiring international physios for over 15 years.

I’ve welcomed hundreds of overseas-trained candidates into our teams — and I’ve seen what works… and what doesn't.

Most international physios are skilled, passionate, and ready to learn — but their first impressions often miss the mark in ways that matter here in Aotearoa. Patients don’t rebook. Teams lose confidence. Managers hesitate.

This short, powerful training video is your chance to avoid those early missteps, and give your physiotherapists the understanding of how important the first few seconds with a patient really is, to help them build patient rapport and trust from before the treatment even begins.

Get your copy of First Impressions Matter now!

Don't let their first impression be their last!

Created specifically for International physiotherapists (specifically for those from Asia and Africa) currently work in New Zealand, this short training gives you the inside scoop on what really makes a great first impression in a Kiwi clinic. It’s not about impressing with technical jargon—it’s about knowing what local patients and employers are expecting from you the moment you say hello.

Key Points:

  • How to confidently introduce yourself to a patient the New Zealand way

  • Why this skill is the top predictor of early clinical success

  • How mastering your intro can set you apart from other physios - in a good way!

Outcome:

Feel more aligned and confident in your communication—this one insight could be the key to earning faster patient buy-in and accelerating your success in a local clinic.

NZ$49
NZ$19

STILL NOT SURE?

Frequently Asked Questions

Don't make your first impression your last!

Question 1: Who is this training for?

This training is designed specifically for New Zealand clinic owners and practice managers who currently employ, or are onboarding, international physiotherapists - specifically from Asia and/or Africa.

It’s ideal for:

- Clinics with overseas-trained physios new to the NZ healthcare environment.

- Team leaders who want to boost first impressions and patient connection.

- Owners noticing missed cues in early patient interactions.

- Managers looking for easy, impactful onboarding tools their staff can revisit anytime.

Whether your physios are fresh off the plane or have been working here for months, this course will sharpen their soft skills, speed up rapport-building, and increase patient retention.

Question 2: What is this training?

It's a short but powerful on-demand video designed to help international physiotherapists understand how their first 30 seconds of patient interaction can shape their entire career in New Zealand.

Question 3: How long is this video?

This training video is approx. 50 minutes and is packed with practical advice, examples and insights

Question 4: Do I need to download anything?

Nope! As soon as you purchase, you’ll get access to the video via a log in email. You will be able to use this log in link again and again as many times as you need, with as many staff as necessary.

🌐 Want more tools to support your international physios?

Explore our full suite of onboarding and training resources designed specifically for New Zealand clinic owners who have international staff. From cultural awareness to real-life communication strategies, Ligament Learning gives you everything you need to help your international physios thrive.
👉 Check out our other courses and tools here

Visit ligamentlearning.com to get Physio Practice Ready.

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